Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with MADE Supply Co. We are committed to delivering your order as quickly and efficiently as possible.


Order Processing

All MADE Supply Co. products are made to order.

Orders are typically processed within 2–5 business days before shipment.

Processing times may increase during:

  • Holidays
  • Product launches
  • High-volume sales periods

Customers will receive a confirmation email once their order has been placed and a shipping confirmation email when the order has shipped.


Shipping Rates

Shipping rates are calculated at checkout based on the selected shipping method and delivery destination.

Promotional shipping offers, including free shipping promotions, may be available from time to time and will be clearly displayed on the website.


Estimated Delivery Times

After processing, estimated delivery times are:

United States

  • Standard Shipping: 5–10 Business Days

Please note that delivery estimates are not guaranteed and may vary based on location and carrier performance.


Tracking Information

Once your order ships, you will receive a tracking number via email.

Tracking information may take up to 48 hours to update after shipment.


Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

MADE Supply Co. is not responsible for orders shipped to incorrectly entered addresses.

If you notice an error in your shipping address, please contact us immediately at:

support@madesupplyco.com

We cannot guarantee address changes once an order has entered production or shipment.


Lost, Stolen, or Delayed Packages

MADE Supply Co. is not responsible for packages that are:

  • Lost after confirmed delivery
  • Stolen after delivery
  • Delayed by shipping carriers
  • Delayed due to weather or other circumstances outside our control

If you experience a delivery issue, we recommend contacting the shipping carrier directly using your tracking information.


Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Include:

  • Order number
  • Description of the issue
  • Photos of the damaged item and packaging

Email:
support@madesupplyco.com

We will review the issue and work to provide a replacement or appropriate resolution.


International Shipping

At this time, MADE Supply Co. primarily ships within the United States.

If international shipping becomes available, additional shipping rates, customs fees, taxes, and duties may apply.

Customers are responsible for any customs fees, import duties, or taxes imposed by their country.


Contact Us

For questions regarding shipping, please contact:

MADE Supply Co.
📧 support@madesupplyco.com
🌐 madesupplyco.com